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Top page > Frequently asked questions
Frequently asked questions
Q1 : How much is the amount of delivery costs for a country outside France ?
A : The delivery costs are calculated according to the number of items, their weight and their volume. We will send you an email concerning the details of the transaction with the remaining charges after your order.
Q2 : I wish to buy several objects, is there any discount on the delivery costs to group together the purchases ?
A : Yes of course, if you put aside several items in your shopping cart and clicked on the button 'Proceed to Checkout', we will reimburse you later by PayPal the excess of delivery costs you paid even if the total of your order indicates an amount including the delivery costs combined (*).
*Explanations : In fact, most of the items taken individually in the shopping cart of PayPal comprise the delivery costs, for technical reasons due to the establishment of the shopping carts of PayPal we cannot group the purchases directly on line. Thank you for your understanding and your confidence.
Q3 : I live in Paris and I wish the delivery hand-to-hand. Is it possible ?
A : No, we do not do that. Thank you for your understanding.
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